Why StaffConnect Is Your Go-To Tool for Staff Feedback and Performance Tracking

If staff feedback and performance tracking aren’t exactly your strengths, we get that. No criticisms here. However, here’s the truth: letting them slide just because they are difficult for you could mean missed opportunities for your business. Why take that risk when success is just a few clicks away?

StaffConnect helps you take control of feedback and performance management with tools that simplify asking, collecting, and analyzing staff feedback. You can also use StaffConnect to track everything from attendance to performance ratings in one streamlined platform. Keep reading as we get into detail about how StaffConnect optimizes staff feedback and performance tracking.

How StaffConnect Helps With Staff Feedback Tracking

To achieve efficient and effective staff feedback tracking, you must stick to approaches that are quick and straightforward, without any unnecessary complications. This is exactly what StaffConnect offers. Let’s dive into how we assist our clients in making the feedback process seamless and effective below.

1. Provides You With an Intuitive Survey Builder

A recent report shows that, on average, only about 30% to 60% of employees actually fill out and return surveys. If you can get a response rate between 50% and 60%, that’s pretty solid, and anything over 70% is excellent. Essentially, the more people who respond, the more accurate your data will be. As such, it’s really important to plan your surveys well to keep them engaging and easy to fill out.

That’s where StaffConnect comes in! StaffConnect makes creating surveys for staff feedback a breeze with its user-friendly Drag & Drop Designer. Using StaffConnect, you can create custom surveys and quizzes without any hassle; you just drag and drop different question types like text boxes, dropdowns, checkboxes, ratings, radio buttons, and tables. Plus, once you’ve got your survey set up, you can test it to make sure it looks great and works smoothly for everyone.

2. Supports Real-Time Feedback Collection

If you think real-time feedback collection is not so important in feedback tracking, you may want to think twice. In staff feedback management, having real-time access to staff feedback is essential not only for quick monitoring and analysis but also response to data. StaffConnect's surveys enable instant feedback after shifts. This enables up-to-date gathering of insights about team experiences, challenges, and even achievements.

3. Prevents You From Having Shifts Left Without Feedback

Make sure that every shift gets the feedback it deserves. With StaffConnect, you can easily filter your calendar to identify shifts that haven't been linked to surveys. Just type "Survey" into the search filter and select "No Surveys Assigned" to view shifts without any attached feedback requests. That simple! This helps you stay on top of gathering valuable insights from your team, ensuring no shift is left without feedback.

4. Exports Feedback Report to Spreadsheet Format

Spreadsheets provide an easy way to view reports, which is why it's no surprise that in 2023, Microsoft Excel attracted an impressive global user base estimated at 1.1 billion to 1.5 billion people. StaffConnect makes exporting event staff feedback data to a spreadsheet simple with just a few clicks. This allows you to effortlessly generate comprehensive reports that can help monitor staff feedback and insights.

How StaffConnect Helps With Performance Tracking

As per a report, the majority (68%) of managers said they thought productivity tracking software improved performance. StaffConnect is not just about collecting staff feedback; it also makes performance tracking sweat-free. Keep reading as we get into detail about how StaffConnect helps with performance tracking.

1. Monitors Staff Check-In and Check-Out 

Punctuality is a key indicator of your staff's performance, and with StaffConnect, tracking it is easier than ever. StaffConnect's GPS Check-in and Check-out feature lets you automate attendance tracking, saving you time on manual oversight and ensuring that your team is performing with respect to their shift schedules.

2. Allows Custom Ratings

Rate your staff performance and keep your ratings on file for evaluation or future reference with StaffConnect’s custom ratings feature.  Our custom rating tool allows you to rate talent on any attributes that are relevant to your organization, whether it's specific skills, reliability, or cultural fit. Additionally, it helps you categorize employees more clearly by performance level. This lets you filter and search for specific talent based on performance levels or certain attributes more effortlessly.

Moreover, your custom ratings are only visible to you. This way, you can track and assess talent without causing unnecessary pressure or negatively affecting their performance. Over time, your custom ratings can serve as your historical record of how a talent’s performance has evolved over time.

3. Facilitates Surveys for Staff Performance Monitoring

Event staff feedback is essential not only for gaining insights into staff's opinions or insights about their jobs or your business but also for monitoring their performance. By incorporating performance-related questions into StaffConnect surveys, you can gain valuable data on how your team is performing on the job. For example, you can ask staff to rate the difficulty of an event task at different points during the same shift. If responses show that the task felt easier over time, it may indicate skill development and likely overall performance improvement.

4. Makes Timesheet Generation Efficient and Fast

StaffConnect is designed to generate your timesheets with just a few clicks after every shift. Timesheets are visual reports that provide you with the billable hours of your staff and data on their work hours. By identifying patterns of being late to shifts or early departures, you can address productivity challenges before they become bigger issues. Timesheets can also help you identify employees who consistently meet deadlines or those who fail to do so. 

5. Features a Communication Hub 

Your staff’s communication habits can reveal more about their performance than you might realize. Track your staff's communication and engagement with StaffConnect. Our platform features a communications hub that centralizes updates, feedback, and announcements, making it easy to track engagement. By analyzing trends like how frequently talent interacts with posts, checks notifications, or responds to chats, you can uncover behavioral patterns that can distinguish high performers from low performers. 

Leverage StaffConnect for Effective Staff Feedback and Performance Tracking Today!

Make 2025 the year you unlock the full potential of your event management agency with StaffConnect! Our platform may seem to be just a feedback and performance-tracking tool, but it's more than that! It's your all-in-one solution for streamlined event coordination.

With StaffConnect, you'll have access to a powerful communications hub featuring automated reminders and live chat capabilities, a comprehensive talent database, seamless app integration, payroll solutions, and much more. Book your free demo today to learn more!