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How StaffConnect Works With Healthcare Agencies

StaffConnect
April 26, 2023

Did you know that employment in healthcare occupations is projected to grow 13% from 2021 to 2031? According to the U.S. Bureau of Labor Statistics, this is much faster than the average for all occupations, and the increase is expected to result in approximately 2 million new jobs over the decade. 

 

While the boom in the healthcare industry is no doubt favorable for healthcare staffing agencies, there is no denying that they face a greater challenge in recruiting and managing qualified staff to meet the demand. With aging populations continuing their steady rise, plus increasing demand for specialized services like telemedicine, now’s the time to invest in business management software that will enhance your efficiency and productivity in the workplace.

StaffConnect is a business management platform designed to help healthcare staffing agencies improve employee engagement and productivity. In the healthcare industry, StaffConnect can be used to improve communication and collaboration among healthcare providers, leading to better outcomes. By using StaffConnect, you are investing in higher quality staff management for the healthcare services that your clients truly deserve. 

Having doubts about StaffConnect’s suitability for your business? Keep on reading and learn how StaffConnect works with healthcare agencies

What Are Healthcare Services?

Healthcare services are those services related to the prevention, diagnosis, treatment, or management of health conditions or diseases. They are provided by a range of healthcare providers, including doctors, nurses, therapists, and other healthcare professionals. Some common examples of healthcare services include primary care services, specialty care services, diagnostic services, and rehabilitation services. Home health services and emergency services are also considered healthcare services.

What Are Healthcare Staff?

Healthcare staff is the term used to refer to any professionals who provide healthcare services. Some examples of healthcare staff include doctors and physicians, nurses, allied healthcare professionals, technicians and assistants, and administrative and support staff.

Why Does the Healthcare Industry Need More Healthcare Staff Now?

There are several reasons why the healthcare industry is currently in need of more healthcare staff now more than ever. Firstly, the increased demand is thought to be caused by the aging population. With the aging population and the prevalence of chronic diseases, there is a greater demand for healthcare services than ever before. This has put a strain on existing healthcare staff, leading to a need for more professionals to meet the growing demand.

Furthermore, the COVID-19 pandemic has highlighted the need for more professionals in the industry. The advances in medical technology and changes in healthcare policies have also pushed healthcare organizations to offer more healthcare services. This lead to a need for more staff to perform them. 

What Is a Healthcare Staffing Agency?

A healthcare staffing agency provides staffing solutions and recruitment services to healthcare facilities or organizations. These facilities include but are not limited to hospitals, clinics, and nursing homes.

Why Partner with Healthcare Staffing Agencies 

First and foremost, you want to hire healthcare professionals that are highly qualified and can do their jobs effectively. In healthcare, you can’t risk and compromise your service by opting for less qualified people. This is where healthcare staffing agencies come in. Healthcare staffing agencies have access to a large pool of qualified candidates, allowing you to find the right fit for your specific needs. They make sure to provide competent and knowledgeable experts who can perform their duties effectively, even under pressure. 

Moreover, you can easily scale your staffing needs up or down as demand fluctuates because healthcare staffing agencies typically provide staff only for as long as you need them. Hence, when the demand drops, you can easily let go of your staff. This doesn’t just give you flexibility but also saves you from long-term contract commitments and labor costs.

Responsibilities of Healthcare Agencies

From staffing to payment release, healthcare agencies got your back. If you are not fully aware of the roles and responsibilities of healthcare agencies yet, keep reading to learn more.

Recruitment

Healthcare staffing agencies take care of recruiting healthcare professionals for different roles. They screen and interview healthcare professionals making sure that they have the necessary qualifications, experience, and skills. Additionally, they verify the applicant’s credentials and check their background for security. 

After passing the interview, they officially onboard the new staff. The onboarding process typically includes orientation about the agency rules and policies and providing resources that can help them succeed in their new role.

Placement

Once the agency finishes all the necessary steps for recruitment, they have to place the healthcare staff in appropriate positions. Depending on their client’s request, they may provide briefings or additional training.

Collaborating with Other Healthcare Organizations

Healthcare staffing agencies need to collaborate with other healthcare providers and organizations to improve the delivery of healthcare services. This may involve forming partnerships with hospitals, clinics, and community organizations. They may also need to participate in regional or national healthcare initiatives.

Managing Contracts and Tax Compliance

Another important role of healthcare staffing agencies is managing contracts. They are responsible for creating contracts and making sure that both the staff and client understand the terms and conditions. They also negotiate the rates and shift schedules, making sure that their staff are well compensated for their service. 

Furthermore, they handle payroll and provide benefits for their staff. They also have to comply with different tax and other legal requirements. These legal requirements include but are not limited to those related to employment and healthcare.

Communication 

Healthcare staffing agencies must maintain open communication with their clients and healthcare professionals. They have to keep everyone on their team alert for any updates or concerns.

Resolving Issues

Like other agencies, healthcare staffing agencies also face unexpected errors or troubles while their staff provides healthcare services. In case any issues arise, It is part of their job to take responsibility and take necessary actions to resolve them.

Staff Management

After recruiting and placing healthcare staff, they need to manage them and make sure that they fulfill their roles. They have to track their attendance, hours worked, and performance. This allows them to have an objective assessment of the staff and make an informed decision about their capabilities.

How StaffConnect Works With Healthcare Services

StaffConnect is a business management software designed to cater to all your staff and business management needs. Whether you are looking for better ways to communicate with your staff or streamline your processes, StaffConnect can help. Continue reading to learn more about the practical solutions of our platform.

Onboarding Process

StaffConnect has an 8-step registration process that simplifies onboarding for healthcare staffing agencies. This process is quick and easy, allowing you to swiftly onboard new staff and meet their deadlines. The system also enables applicants to register directly onto the agency's system, ensuring all applicant data can be easily accessed in one system.

Furthermore, StaffConnect has customization options enabling you to ask applicants for specific staff requirements. With a customized onboarding process, agencies can gather only the necessary information and reduce delays in reviewing resumes or applicant profiles. Additionally, StaffConnect's system offers the ability to request digital signatures from applicants to authenticate their identity.

Instant Communication

StaffConnect provides a secure instant messaging platform that allows healthcare providers to communicate quickly and efficiently. This improves communication between nurses, doctors, and other healthcare professionals. Additionally, it can reduce response times, minimize delays in patient care, and improve overall healthcare service.

Our platform boasts of its various communication tools designed to fast and effectively relay of information. Some of our communication tools are automatic notifications or reminders, a communications hub, live chat, and SMS integration. Additionally, our app is equipped with a push notifications functionality to keep your staff alerted all the time.

Data & Survey Collection

With StaffConnect, healthcare professionals make any surveys within minutes using the drag-and-drop feature. The surveys are customizable as well, so you can ask specific questions to acquire only your much-needed information or data.

Whitelabel Custom Branding

Healthcare staffing agencies can maintain their brand identity and stand out from the competition with StaffConnect's Whitelabel custom branding features. These features allow you to personalize the app name and logo and customize your web domain for a more professional brand image. Furthermore, StaffConnect's custom branding features allow you to replace the StaffConnect logo in various elements, including systems, emails, and HTML and CSS presentations and pages.

Streamlined Invoicing and Payments

At StaffConnect, we understand that effective cash flow management is critical for healthcare staffing agencies. That's why we made sure to include invoicing and payment features in our platform.

Our invoicing feature enables you to create and send customized invoices to your clients effortlessly. On the other hand, our payment feature powered by XTRM provides you with a secure and convenient way to send payments through our platform. 

By utilizing our invoicing and payment features, you can minimize the risk of errors associated with manual invoicing and payment methods. Moreover, you can save valuable time that would otherwise be spent on more critical tasks.

GPS Check-In and Out

Healthcare staffing agencies often encounter the problem of staff no-shows, which can be challenging to handle, especially during emergencies. StaffConnect’s GPS Check-In and Out feature helps you track your staff's location before their shift, making sure that they are at the designated location. 

The GPS Check-In and Out feature also helps you track your staff’s work hours and bill clients accordingly. It also serves as a safety measure for staff during emergencies. Most importantly, it saves time by eliminating the need for manual check-ins and check-outs.

Event Scheduling

StaffConnect's iCal calendar integration functionality allows healthcare staffing agencies to connect the app's calendar to other calendar programs. This feature provides a complete view of all tasks in one place and reduces the likelihood of making schedule conflicts.

StaffConnect also offers the option to customize categories in your calendar, providing a personalized and easy-to-understand schedule. Furthermore, the platform includes powerful tools that enable you to check staff availability quickly.

Centralized Database

StaffConnect's centralized and searchable talent database is a practical feature for healthcare staffing agencies. This functionality enables you to search effortlessly for suitable candidates in your records. The database is also designed with custom attributes, enabling you to add additional data fields, so you can search for information quickly and easily.

Furthermore, StaffConnect's database also allows you to write internal notes on staff profiles, providing additional context and information for future reference. Additionally, the platform allows you to manage outsourced talents by adding multiple outsourcing companies to your StaffConnect system.

Why You Should Use StaffConnect for Healthcare Services

StaffConnect’s features and functionalities are specially designed to help staffing agencies like yours. By using StaffConnect for your business, you can improve workflow efficiency, save time, and reduce cost. Keep reading as we discuss the different advantages of StaffConnect for your business below.

Improved Workflow Efficiency

Thanks to StaffConnect’s advanced automation capabilities, you can say goodbye to repetitive and time-consuming manual tasks. By automating tasks like time tracking, invoicing, and sending emails or messages, you can speed up workflow, reduce errors, and increase productivity. 

Furthermore, StaffConnect streamlines tasks resulting in a more efficient workflow as you won’t need to switch between different applications. StaffConnect’s centralized communication tool also helps in more efficient collaboration. By integrating our communication tools into your business processes, your staff can coordinate accordingly, reduce misunderstandings, and ultimately improve workflow efficiency.

Save Time

When you automate your business processes with StaffConnect, you can save time doing repetitive and time-consuming administrative tasks like data organization, payroll, and more. Additionally, by having a shared communication platform for file sharing, task management, and communication, you can save time and effort in coordinating work across departments or locations.

Reduce Costs 

With StaffConnect's innovative business automation technology, you won’t need to hire additional management staff which cuts down on labor costs. Furthermore, StaffConnect’s centralized database can store all your data, eliminating the need to purchase or subscribe to multiple databases and applications. Therefore, your business can lessen IT and subscription costs.

Book A Demo With StaffConnect Today

Healthcare staffing agencies can increase productivity, save time, and improve efficiency in the workplace with StaffConnect's comprehensive tools and features. With StaffConnect's advanced business management technology, managing complex schedules and staff has never been easier.

Interested in trying out StaffConnect for your healthcare staffing agency? Schedule a demo today and experience firsthand how our platform can enhance your business operations.