How Healthcare Agencies Use Technology to Improve Patient Care

Technology has impacted nearly all aspects of life in the 21st century, and healthcare is no exception. Over the years, healthcare practices have developed, relying more and more on technology. Along with the transformation in healthcare practices, technology has also revolutionized the way healthcare agencies deliver their services. 

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It goes without saying that healthcare agencies play a significant role in today’s connected world by providing healthcare staff that deliver exceptional and compassionate care to all patients. However, the world is changing and there are more challenges in recruiting and fulfilling healthcare services. As such, healthcare agencies have continuously welcomed new technologies to improve their services, particularly in patient care. From secure data sharing to faster and more effective communication with patients and medical facilities, technology is changing the way healthcare agencies perform their roles and responsibilities for the better. Keep reading as discuss more about how healthcare agencies use technology to improve patient care today. 

How Healthcare Agencies Use Technology to Improve Patient Care

As the healthcare industry continues to embrace digital transformation, the quality of patient care has also improved. Below we discuss how healthcare agencies are utilizing technology to improve patient care in greater detail.

Recruitment and Onboarding of Healthcare Staff

It was not so long ago when healthcare agencies used long and time-consuming recruitment processes that involved manual job postings, resume screenings, and multiple interviews. Thankfully, healthcare agencies today can finally eliminate those tedious tasks from their processes. 

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In the current age of technology, healthcare agencies can easily post job listings on various job platforms online to reach a larger number of potential applicants without much effort and cost. Furthermore, they can also quickly sort through resumes and identify the ideal candidate for the vacant job with the help of the Applicant Tracking System (ATS). In addition to ATS, agencies can also utilize the technological capabilities of business management platforms and automate tasks such as sending job offers.

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Besides enhancing the overall recruitment process, healthcare agencies use technology to streamline the onboarding process. This allows new hires to start accomplishing their tasks as early as possible. With technology’s help, healthcare agencies can easily share online training modules that provide new staff with essential information about the company and its rules through different messaging platforms. In addition to that, they can also use video conferencing to get to know their new hires better and discuss their new roles in more detail.

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But, how does a more efficient recruitment process improve patient care? By having a more efficient recruitment and onboarding process, healthcare agencies can easily fill the gaps in healthcare facilities making sure that all patients receive the care they need. Apart from providing enough staff for patients faster than before, healthcare agencies can have more time to focus on assessing the qualifications of the applicants by streamlining and automating their processes. This helps ensure that all their staff are truly knowledgeable and capable of fulfilling their jobs accordingly.

Secure Data Sharing 

Healthcare agencies in today’s digital world can securely share data with healthcare professionals and facilities by simply converting records, documents, and other paper-based information to digital versions. Digital versions of patients’ data can be easily stored in secure databases. These databases are often secured with a password or other security blocks to ensure that only authorized individuals can access them. 

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Besides being easier to store and secure, digital data can be shared through different online communication platforms like messaging apps or email. Healthcare agencies can send any digital data file directly to the healthcare professional’s inbox anytime, anywhere. This improves coordination and reduces possible errors in diagnosis and treatment. New technologies such as electronic health records (EHRs) and health information exchange (HIE) networks are contributing to more secure data sharing in the healthcare industry as well. EHRs and HIE allow healthcare providers to share patient data quickly, securely, and easily across diverse systems or platforms.

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Newly developed technological advancements like telemedicine and mobile health apps are making it easier for healthcare providers to share patient data securely too. Telemedicine and mobile health apps provide an efficient way for healthcare professionals and their patients to stay in touch through the Internet. 

Communicating With Patients or Medical Facilities

With the introduction of smartphones, messaging platforms, and other digital communication tools in the healthcare industry, communication between healthcare agencies and their clients has become more efficient than ever before. Through maintaining clear and consistent communication with clients or partner hospitals, healthcare agencies can easily collect information about the performance of their staff. Consequently, they can have a proper assessment of their services and performance while fulfilling their job. This ensures that all of their staff whether they are doing administrative tasks or medical procedures are performing accordingly and providing satisfactory patient care.

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Having good communication through modern messaging platforms and teleconferencing also allows clients or partner hospitals to report any misconduct of staff easier and faster. This gives healthcare agencies a chance to handle the situation promptly and prevent it from getting worse. By having reliable communication channels, patients can feel safer and confident in the service of a healthcare agency. 

Transform your Healthcare Agency Operations with Technology

The benefit of using technology for healthcare agencies is more than just improving patient care. Technology can also transform the overall operations of the business from the inside out for faster growth and improved financial gains.

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If you are running a healthcare agency and don’t know how you can utilize technology in your business processes, StaffConnect might just be exactly what you need. StaffConnect is an all-in-one business management platform powered by the latest business automation technology. Our software is equipped with all the tools and functionalities for communication, scheduling, sending payroll, and more. With StaffConnect for your business, you can easily streamline processes, automate tasks, and reduce time and cost. 

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Are you feeling intrigued? Book your free demo today and experience the features and functionalities of StaffConnect yourself.