Event Managers' Guide to StaffConnect Features

Skills may enable you to be a good event manager, but StaffConnect can elevate you to exceptional. StaffConnect is a leading event management software that streamlines the management of your events and staff. Offering a comprehensive suite of tools that covers everything from scheduling to payroll and robust automation capabilities that reduce time spent on daily manual tasks, StaffConnect is your all-in-one event management partner.

If you are an event manager and have yet to use StaffConnect for your events, make sure to stick around as we get into the details of its key features that make it an invaluable tool for you and your team!

Key Features of StaffConnect for Event Managers

StaffConnect is not just for show; it is an event management platform tailored to the needs of event managers. Here are the key factors that make StaffConnect stand out among its competitors.

1. GPS Check-In/Out

Did you know that the majority of event planners say they will use technologies like onsite check-in tools? The power of digital tracking of staff nowadays cannot be underestimated. This is exactly what StaffConnect offers. StaffConnect's digital GPS check-in and check-out feature offers you the convenience of tracking your staff and assurance that your team is precisely where they need to be when they need to be there. When your staff checks in via the mobile app, their shift color on your calendar changes, allowing you to easily track their location and even view a selfie or a photo of their setup if they choose to upload one. Furthermore, StaffConnect automatically identifies any staff who fails to check in on time, marking them as a 'no show.' You'll be promptly notified, and their absence triggers a shift calendar change.

2. Centralized Communication

Clear communication is essential for building unbreakable teamwork; however, it can be challenging when using different platforms or a mix of various tools. This is an issue strategically addressed by StaffConnect as it streamlines your communication through a centralized hub. 

StaffConnect provides a communication hub that is easily accessible from the home screen of both the app and web platform. Here, you and your team members can share text updates and photos on a shared timeline. You and your staff can like and comment on each other’s posts, fostering engagement and collaboration. Important announcements can also be pinned to keep them prominently displayed at the top of the timeline, while staff posts can be approved or rejected as necessary. Meanwhile, if your team needs to discuss confidential matters, StaffConnect offers the option to enable a separate timeline for client communication within the same app. This feature ensures privacy while maintaining effective communication.

Additionally, StaffConnect features live chat functionality on the app for your team or talent. You may also enable shift chats to create temporary group chats automatically for each event, allowing you and your talents to communicate easily.

Looking for tips to improve communication with your event staff? Make sure to check out this post. 

3. Automated Email and SMS Reminders

Still manually sending out email or SMS reminders to your talents in 2025? You’re getting behind. With StaffConnect, reminding and following up on your staff and clients is a fully automated process. You can create reminder templates with specific rules for when they should be sent and the system will take care of it. Your templates may also be used for all your events.

4. Push Notifications

If there is one knowledge that we can share with event managers, that is to not underestimate the power of push notifications in event staff management. In case you missed it, the overall push notification opt-in rate is 60%. StaffConnect features push notifications in both the apps and web platform, which serve as a direct line of communication between you and your staff. They ensure that important updates, last-minute changes, or urgent messages reach everyone quickly and efficiently. 

5. Comprehensive Talent Database

StaffConnect doesn't just offer robust communication features but also a comprehensive talent database that has everything you will ever need to store, manage, and secure data. Accessible online, StaffConnect’s database offers you unmatched convenience to access and update your files. You can also customize your staff’s profiles and use the Filter & Search option of the talent database to locate the profiles or files you need. To enhance staff management, you may assign ratings to talent profiles within the database as well. What’s more, your staff can also log into the system at any time to update their details and upload their latest photos and videos. 

When it comes to security, StaffConnect’s talent database is always ahead of the game. It features a private, encrypted database that ensures information is well-protected against unauthorized access. Additionally, when your staff updates their profiles and information, you will receive immediate notifications.

Get to know more about StaffConnect’s comprehensive database here. 

6. Shared, Color-Coded Calendar

You will be surprised by how StaffConnect’s shared, color-coded calendar can help you boost your scheduling process. Customizable color codes give you a clear, at-a-glance view of your event statuses, from unfilled positions to key updates like check-ins and invoice payments. 

Creating and managing staff is just as effortless with StaffConnect’s calendar. With a single click on the calendar, you can set up a new event, copy an existing one, or even import events from a spreadsheet. Role requirements can also be defined before publishing the event on the calendar so eligible talent can browse and apply. Interested talent can conveniently review their schedules, electronically sign necessary forms, complete quizzes, and provide reasons for their application, all in one seamless experience. Plus, say goodbye to double bookings. If you attempt to schedule someone who has already committed to another event or is marked unavailable, the system will instantly alert you

7. Automated Staff Recommendations

Intelligent automation is one of the modern tech solutions in event management. It takes care of repetitive tasks and workflows. Besides automated reminders, StaffConnect offers automated staff recommendations that provide you with suggestions of the most suitable talent or staff for the available job. By specifying what factors are important to you, the algorithm adjusts itself accordingly, taking into account role requirements, availability, location, past performance, and more. The result? A curated list of qualified event staff for you to choose from.

To learn more about how automation enhances event staffing, feel free to check out this post. 

8. Timesheets, Invoicing & Payroll

Are you still struggling with timesheets, invoicing, and payroll? You’re not alone, and StaffConnect is here to simplify the process. During scheduling, simply enter the event, role, and pay information, and StaffConnect will take care of the rest.

Once the event is over, you can easily generate timesheets by selecting your desired payroll date range and clicking ‘Generate.’ The system will automatically create timesheets for all talent and events that occurred within that period, applying overtime rates as needed. Additionally, StaffConnect can automate the inclusion of taxes like GST or VAT on both invoices and timesheets. For even more flexibility, you can add complex rules to manage contributions such as superannuation or pension funds.

If you work with independent contractors, they can also generate their own invoices. You can include billing information in your roles, which will allow you to create client invoices directly through the app. Staff can even claim reimbursements and upload receipts before generating and submitting their invoices for your review, approval, or rejection.

For seamless payments, StaffConnect offers various integration options. These include direct payments to talent’s online wallets, payments through WorkMarket, exporting timesheets or invoices to Xero, or even exporting data in PDF or CSV formats.

9. Quizzes, Surveys & Data Collection

Every event manager knows that data is essential for successful event planning. StaffConnect provides quizzes, surveys, and data collection features to meet all your data needs. With its Drag & Drop Report Designer, you can easily create quizzes and surveys for your team. You can select from various question types, including text inputs, drop-down lists, checkboxes, ratings, radio buttons, and tables. Quizzes and surveys can be assigned to specific roles or tracking categories, with flexible completion options available before, during, or after events. Some examples of topics you can include in the survey are health, product knowledge, and event knowledge. The platform also supports post-shift, unscored surveys that allow talent to provide feedback, such as event reactions or sampling results. The results can be easily shared with clients or downloaded as a spreadsheet for real-time reporting.

Are you tired of the slow and complicated process of creating event surveys? Here’s a quick guide on how to make effective event satisfaction surveys.

10. Webhooks

When managing large-scale events, you may need to use additional applications for various tasks. StaffConnect understands this need and offers Webhooks as a solution. This feature allows you to synchronize StaffConnect with any web application that supports RESTful APIs. This technical capability enables seamless data transfer to other applications you rely on in your daily business operations. For example, Webhooks can automate the generation and delivery of invoices directly to your preferred billing platform, eliminating the need for you to manually create an invoice in another system.

Master Event Management With StaffConnect

Say goodbye to outdated event management practices and welcome a new era of efficiency with StaffConnect. This all-in-one app enhances both planning and execution, boosting productivity for you and your team. By streamlining processes, it saves valuable time, allowing you to concentrate on more technical tasks while optimizing resource allocation for greater efficiency.

Experience firsthand the impactful features of StaffConnect. Book your free demo today to learn more!